Introduction
We protects your personal integrity when you use our services. Therefore, we have devised a policy explaining how we process and protect your personal data. This policy could change at any time, so please be sure to always check what currently applies.
This Integrity Policy applies to our online services.
What personal data is collected?
We collect information about your purchases and visits to our website, such as electronic identity, information about purchased items, purchase price, purchase date and the store where you made a purchase or returned an item. If you participate in an event or contact us, we will also collect your personal data about that.
How is your personal data used?
We use your personal data for the following purposes:
To be able to confirm your identity
To process your orders and returns
To contact you with a notice of delivery or if a problem has arisen concerning delivery of items that you have ordered
To inform you that your order is ready for you to pick up
To answer your questions via email or via our customer service
To check your age if you are making an online purchase
To test and improve our systems and provide services
To prevent fraud or misuse of our services
Storage time
We will never store your personal data longer than what is necessary to fulfil the purposes stated above and never longer than we are required to store your personal data in accordance with law. After that, your personal data will be deleted.
What are your rights?
You have, at any time, and free-of-charge once per year, the right to request a report from us about the information we have stored about you, the purpose for which your personal data is being processed and information on the source from which your personal data was collected. Any request to be provided with such information must be in writing and sent to our customer service at the address stated below.
If you feel that we has processed your personal data incorrectly or in violation of applicable laws and regulations, you will also be entitled to request to have such personal data corrected, blocked or deleted.
You are also entitled to request that we limit our processing of your personal data. For example, we could restrict usage to verify that your data is correct. Another example is that we decide to no longer retain your personal data for the purposes we established, but you request that we store your personal data in order to enforce or defend legal claims. In such a case, we would not be able to delete your personal data until you tell us to do so.
You may also object to all processing of personal data based on conflict of interest considerations.
You are entitled to request that the information about you is transferred to another Controller. A precondition for this is that the transfer is technically feasible and can be automated.
If you believe that we have incorrectly processed your personal data, you have the right to file a complaint with the regulatory authority in your country.
Who has access to your personal data?
Your personal data will not be transferred or sold to a third party for advertising purposes. Your personal data may, however, be disclosed to a third party if doing so is required in order to provide you with services. An example would be that we provide the data to a supplier who is responsible for delivering products that you ordered and for analysis of your personal data for distribution of offers.
The companies we use have entered into agreements with us and may only use the personal data that we have made available to them in accordance with our instructions. We are legally responsible for the processing carried out by our service companies.
How do we protect your personal data?
We takes the technical and organisational security measures required by law to ensure that your personal data is not tampered with, lost, destroyed or accessed by unauthorized individuals. Our security procedures are constantly being updated to keep pace with technological developments.
All transactions that are made via our website where your personal data is used, are encrypted using SSL (Secure Socket Layer).